Post-Incident Review Best Practices for Jira Service Management: Effective follow-up of incidents
Would it make sense for our team to conduct a joint debriefing after every major problem in order to learn from the incident and avoid future mistakes?
Automatic categorization and assignment of tickets with Rovo in Jira & JSM
The pressure on support teams is high: tickets need to be processed quickly and correctly, categorized consistently and assigned efficiently. But manual sorting and assigning can be time-consuming.
Case Study - Automated authorization management for Confluence and Jira
Efficient authorization management for 60,000 Confluence users: automation and self-service increase productivity and transparency in Confluence.
Case Study - Automated project access assignment with JSM Self-Service Portal
How our customer achieved a 5x acceleration with a JSM Self-Service Portal through automated project access management with 60% less administrative effort.
Atlassian Cloud price changes and product changes 2024
The Atlassian Cloud is constantly evolving to enable teams to collaborate even more effectively. In October 2024, important changes to the pricing structure are now
Confluence alternatives: Confluence vs. Notion vs. SharePoint
Digital collaboration tools are essential for networking teams, organizing projects and sharing knowledge. They are the backbone of modern business teams. Confluence, Notion and
Atlassian Intelligence: What can I do with it?
Artificial intelligence is on the rise and is finding its way into all areas of life, including the business world. Jira and Confluence have also been equipped with an artificial
Create stylish Confluence pages in 5 simple steps
Confluence is one of those tools that can do just about anything. You can provide documentation for your users and projects, publish information and news and
Atlassian Cloud: Price changes in October 2023 and product changes in November 2023
The Atlassian Cloud is at the center of many teams' minds when it comes to effective collaboration. Now, in October 2023, there are some changes to the pricing structure
Confluence Whiteboards (beta) - The end of Miro?
Introduction Imagine the following: You're in a virtual meeting, your team is spread across offices and time zones, and you need to