The Atlassian Cloud is constantly evolving to enable teams to collaborate even more effectively. In October 2024, important changes to the pricing structure and the individual products are now pending. These changes affect the Atlassian Cloud products Jira, Confluence, Jira Service Management, Opsgenie, Bitbucket and Atlassian Guard, among others.
The changes will come into force on October 16, 2024. In this article, we give you an overview of the price and product adjustments.
Table of contents
The most important facts at a glance
- Price increases for cloud products between 5% and 20%
- New packaging for Jira Service Management
- Introduction of consumption-based prices for certain JSM functions
- Adjustments to preferential prices (Advantaged Pricing)
Detailed information on Atlassian Cloud price changes
In this table you will find all information about the price adjustments:
| Product | Execution | Cloud price change |
|---|---|---|
| Jira | Standard | +5% |
| Premium | +6-10% | |
| Enterprise | +10% | |
| Confluence | Standard | 5% |
| Premium | 6-10% | |
| Enterprise | 10% | |
| Opsgeny | Standard | 5-8% 1-999 users: 5% 1,000+ users: 8% |
| Atlassian Guard | Standard | 5-8% 1-999 users: 5% 1,000+ users: 8% |
| Bitbucket | Standard | +10% |
| Premium | +10% | |
| Jira Service Management | Standard | 8-20% - 1-250 users: 8% - 251+ users: 20% |
| Premium | 8-20% - 1-250 users: 8% - 251+ users: 20% | |
| Enterprise | 8-20% - 1-250 users: 8% - 251+ users: 20% | |
| Compass | Standard | +14% |
Why are there price changes in the Atlassian Cloud?
The new prices go hand in hand with enhanced features and improvements, especially in the Premium and Enterprise plans. This means that customers get more performance and useful features for the higher price. These new features are designed to help teams work together more effectively and manage complex projects better.
In the Standard Editions, Atlassian has adjusted the prices so that they remain competitive while maintaining the quality and functionality of the products. In short, the price adjustments are designed to give customers more for their money - be it through new features, better performance or optimized tools. Atlassian wants to ensure that customers also receive tangible benefits and real added value from the higher prices.
Product customizations for Jira Service Management
From October 16, 2024, some advanced incident, problem and change management features will be moved to the Premium and Enterprise plans. Standard customers will receive a 12-month transition period.
In addition, Atlassian is introducing consumption-based pricing for asset objects and virtual agent conversations:
| JSM Premium / Enterprise | Included | In addition |
|---|---|---|
| Assets objects | 50,000 per site | 0.05 USD per object/month |
| Virtual Agents | 1,000 per month | 0.30 USD per conversation/month |
Further updates from Atlassian
We would be happy to assess the impact together with you. Book an appointment to evaluate the situation together for your case.
Companies such as Rivian, Royal Caribbean and Sun Life have achieved significant time and cost savings by using Atlassian products. We will show you how you too can save with Atlassian despite the price increases and generate much more value than the costs incurred with our solutions such as Container8. We would be happy to evaluate the impact together with you.
Book an appointment to jointly assess the situation for your case.
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*This offer is valid for project inquiries until 31.12.2024.
