Unleash the power of ITIL & ITSM with Jira Service Management and our support.
Jira Service Management is a modern service management solution that IT and business teams use to deliver fast and interactive service experiences. Built on the Jira platform, known for its powerful workflow capabilities, it is designed to increase productivity, foster collaboration, and keep your team competitive.
JSM offers integrations with a variety of Atlassian apps including Jira, Confluence, Bitbucket, and Opsgenie.
With more than 1,000 verified applications and integrations in the Atlassian Marketplace, you can tailor JSM.
Jira Service Management offers flexible pricing options depending on the number of agents / employees and the hosting option (cloud or data center).
For increased productivity and customer satisfaction, Jira Service Management efficiently manages and prioritizes service requests, resulting in faster request processing.
To minimize downtime and ensure continuity of operations, JSM enables rapid detection and correction of faults.
Systematically analyze problems and find the right solution with Jira Service Management. The result is a reduction in recurring incidents and an improvement in service quality in general.
To minimize the risk of downtime and ensure a smooth rollout of changes, Jira Service Management provides powerful change management capabilities to help you efficiently plan, track, and execute changes.
Jira Service Management uses ITIL-compliant workflows to ensure that IT service management processes meet industry requirements, increasing efficiency and service quality and improving customer satisfaction.
To enable rapid incident response and minimize downtime, integration with Opsgenie provides efficient alarm and on-call management.
To improve visibility and control over your IT assets and support decision making, integration with Assets for JSM enables efficient asset and configuration management.
Assets are very important to ensure predictability and planning of software licenses and costs.
VP of engineering
We analyze your specific requirements and goals to plan a customized implementation
We create a detailed project plan, allocate resources and define project milestones.
We implement Jira Service Management in your organization, configure workflows and integrate it with other systems.
A small group of users tests the software to identify and fix any problems.
After the successful pilot phase, we roll out the software throughout your organization and train all users.
We provide ongoing support and maintenance to ensure that Jira Service Management is used effectively.
Would you like more information or would you like a customized solution? We support you in getting the best out of your business. Feel free to contact us by phone, email or visit us in our office.
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