Free Blueprint for IT Project Managers and Support and Service Managers

Blueprint: Coordination and alignment of service management teams and development teams

Service and development combined - More productivity and more efficient teamwork

If you work in IT, you're probably part of either the support team or the development team. You're also likely to encounter recurring issues that make it difficult for you to work together efficiently.

In our guide you will find:

  • Best practices for development and support processes
  • Problems and solutions of process integration
  • Breaking down organizational and information silos
  • Integration of tools in both processes

Download our Blueprint now and align your teams even more efficiently.

About XALT

XALT History

Innovation since 2016

Our company was founded by Philipp Göllner as external innovator for software teams and has since then developed into a growing IT implementation partner.

After four successful years, we were able to help numerous companies and institutions with the implementation of cloud / DevOps methods, develop further in the Atlassian partner program up to "Gold Solution Partner" status and grow to a company size with several locations and diverse teams .

Customers we work with

Our customers

We accompany and support our customers as experienced project co-pilots from the beginning of their journey until they have safely and successfully reached their stated goals.


Do you need end-to-end support to align your service and development teams?

Our team of experts has many years of experience in IT consulting and strategic planning and is well versed in mitigating the challenges of implementing collaboration and ITSM solutions. Contact us for advice on ITSM solutions, their core features and capabilities.

Collaborate effectively with efficient coordination between IT and Service



BSH Hausgeräte GmbH is the largest manufacturer of household appliances in Europe and one of the world's leading companies in this sector.

Projects & Solutions