These are the 15 most common questions & answers about Atlassian Cloud Migration from our customers:
15 questions & answers about Atlassian Cloud Migration:
- 1. how complex is the migration process?
- 2. what support is available during the migration?
- 3. how can interruptions during migration be minimized?
- 4. is the Atlassian Cloud GDPR-compliant and secure?
- 5. how does the migration affect existing workflows, customizations and integrations?
- 6 What are the cost implications of moving to the cloud compared to on-premises?
- How FATH saves €200,000 (-80%) / year with the Atlassian Cloud through reduced operating costs for personnel, maintenance and downtime
- 7 How do we prepare our users for the change?
- 8. can we migrate all data, including attachments and historical information?
- 9 How does cloud performance compare to on-premises?
- 10. what new functions will we gain by moving to the Atlassian Cloud?
- 11. how scalable is the cloud solution for our future growth?
- 12 What happens to our existing licenses and how does pricing work in the cloud?
- 13. how can we merge multiple instances or projects during the migration?
- 14. what training or resources are available to help our team adapt to the cloud environment?
- 15 How will the migration affect our existing apps and integrations?
1. how complex is the migration process?
The migration process varies depending on the size of the company and the complexity of the existing Atlassian environment. Typical steps include planning, data cleansing, test migrations and the final migration. Challenges can arise when integrating third-party apps and adapting workflows.
Information about our Atlassian Cloud migration process can be found here: Best Practices Atlassian Cloud Migration.
2. what support is available during the migration?
Atlassian offers extensive documentation and support, as well as a Migration assistants. In addition, certified Atlassian Solution Partners are available to support the entire migration process. For complex migrations, we recommend working with an Atlassian Solution Partner with cloud certification.
3. how can interruptions during migration be minimized?
Thorough planning and test migrations are crucial. We recommend migrating outside of business hours, when few or no users use Jira, Confluence and the like. Also make sure that you communicate the migration to all users in advance and then provide them with the most important information (such as URL, login, changes, etc.). For complex migrations and the introduction of new software to the workforce, it also makes sense to consider the use of Change management strategies to make the transition as smooth as possible.
4. is the Atlassian Cloud GDPR-compliant and secure?
Yes, the Atlassian Cloud is GDPR compliant and offers robust security measures. This includes encryption, regular security audits and certifications such as ISO 27001 and SOC 2. Detailed information on security in the Atlassian Cloud is available at this page to find.
5. how does the migration affect existing workflows, customizations and integrations?
Most standard workflows and integrations work seamlessly in the cloud. Custom customizations may need to be reworked. It is advisable to check and test all workflows, integrations and plugins before migration and to check whether the plugin is available in the cloud.
6 What are the cost implications of moving to the cloud compared to on-premises?
In the long term, the cloud can be more cost-effective due to reduced hardware and maintenance costs. The cloud pricing structure is based on a subscription model. A detailed cost comparison should be part of the migration planning. You can get an initial assessment of cloud prices here: Atlassian Cloud Pricing.
Success Story: Atlassian Cloud Migration
How FATH saves €200,000 (-80%) / year with the Atlassian Cloud through reduced operating costs for personnel, maintenance and downtime
7 How do we prepare our users for the change?
Clear communication and training are crucial. Create a change management plan that includes training materials, FAQ lists and support channels. Introduce pilot groups to gather feedback and make adjustments. We also recommend using change management strategies to plan the changes in advance and keep all users continuously involved in the process.
8. can we migrate all data, including attachments and historical information?
In most cases, yes. Atlassian's migration tools support the transfer of data, attachments and history information. It is important to perform data cleansing before migration and to check whether special data types require special handling.
9 How does cloud performance compare to on-premises?
Cloud performance is generally very good and scales automatically. Atlassian guarantees an availability of 99.9% for Enterprise customers. Actual performance may be affected by factors such as internet connection and geographic location.
10. what new functions will we gain by moving to the Atlassian Cloud?
Cloud customers benefit from automatic updates, improved mobility and new features such as advanced analytics, AI-powered insights and seamless integration between Atlassian products.
11. how scalable is the cloud solution for our future growth?
The Atlassian Cloud is highly scalable and grows with your business. You can easily add or reduce users and switch between different plans to meet your needs.
12 What happens to our existing licenses and how does pricing work in the cloud?
Existing server licenses can often be converted into cloud subscriptions. Cloud pricing is based on the number of users and the plan selected. Atlassian offers migration programs to ease the transition.
13. how can we merge multiple instances or projects during the migration?
Atlassian provides tools and guidance for consolidating multiple instances. This requires careful planning and can be complex. We recommend working with us as Atlassian Platinum Solution Partners and cloud experts to develop the best strategy.
14. what training or resources are available to help our team adapt to the cloud environment?
Atlassian offers extensive documentation, webinars and online courses. The Atlassian University-section contains specific cloud migration courses. In addition, customized training courses can be arranged through Atlassian partners.
15 How will the migration affect our existing apps and integrations?
Many popular apps are available in the cloud, but not all. Check the compatibility of your apps in the Atlassian Marketplace. Some apps may need updates or alternatives. Plan the app migration as a separate step in your migration process.