CLOUD-BASED WORKFLOW MANAGEMENT WITH JIRA & CONFLUENCE
Digital business processes. Manual work was yesterday.
Workflows are the backbone of your company. With Jira and Confluence we digitise and automate manual processes: repetitive tasks disappear, and your team works cloud-based, independent of place and time.
WHY WORKFLOW MANAGEMENT
Three effects, from the very first process.
Automated instead of retyped
Calculations, notifications, status changes and follow-up tasks run by themselves, your people focus on work that adds value.
Transparent for everyone
Every ticket has a status, an owner and a history. Nobody needs a back-and-forth email chain to find out what happened.
Cloud: independent of place and time
Cloud-based tools make your processes available everywhere, in the office, at home, at the customer's site, without VPN acrobatics.
FROM REAL PROJECTS
Processes we have already digitised.
HR: from inbox to hire
Applications land automatically as a ticket on the kanban board, with a status flow from review to interview to offer, WIP limits and automatic replies.
Logistics: from freight request to customer quote
Automatic calculation of total weight, dimensions and freight cost, integrated into the quoting process. The forwarder replies directly in the portal.
Sales: PO process & customer portal
Customer and partner communication moved onto Jira: purchase-order forms, automatic sales notifications, all linked and traceable.
Finance: digital invoice approval
Receipt, review, approval, posting as a workflow with substitution rules and an audit trail instead of a paper folder passed around the office.
CASE STUDY · GLOBAL MANUFACTURING COMPANY
A “traveler” document as a single source of truth, across five systems.
500 employees, one order process.
For a global manufacturing company (500 employees) we mapped program management outside their own platform into Jira: every quote gets a “traveler” that links opportunities in the CRM, orders in the ERP, invoices in finance and quality results, updated on the fly through a middleware integration. Nine stages from requirements to delivery, one order traceable through every system.
- Seamless tracking: one order is traceable through every system
- CPQ & RFQ introduced: configure-price-quote in the offer process plus an RFQ system for shipping
- Flexibly integrated: CRM, ERP, finance and development tools connected through one middleware
OUR APPROACH
One process, four weeks, then the next.
We do not digitise the whole organisation, we digitise one concrete process after another.
Process capture
With the people who live the process every day, not just with management.
Clickable prototype
In Jira, with real data instead of sample data, so you can genuinely judge it.
Automation & go-live
Automations, integrations and training, then the production start.
Measurement & next process
Fine-tuning based on real usage, then the next process on the list.
PROCESS CHECK
Which process annoys you the most?
Bring it to the free process check: 30 minutes, and afterwards you will know what can be digitised and what it is worth.