# Digital business processes. Manual work was yesterday.

> With Jira and Confluence we digitise and automate manual workflows: repetitive tasks disappear, and your team works cloud-based, independent of place and time.

Source: https://www.xalt.de/en/digital-business-processes-workflows/

Workflows are the backbone of your company. With Jira and Confluence we digitise and automate manual processes: repetitive tasks disappear, and your team works cloud-based, independent of place and time.

[Free process check](https://www.xalt.de/en/book-a-meeting/)

## Three effects, from the very first process.

### Automated instead of retyped

Calculations, notifications, status changes and follow-up tasks run by themselves, your people focus on work that adds value.

### Transparent for everyone

Every ticket has a status, an owner and a history. Nobody needs a back-and-forth email chain to find out what happened.

### Cloud: independent of place and time

Cloud-based tools make your processes available everywhere, in the office, at home, at the customer's site, without VPN acrobatics.

## Processes we have already digitised.

### HR: from inbox to hire

Applications land automatically as a ticket on the kanban board, with a status flow from review to interview to offer, WIP limits and automatic replies.

### Logistics: from freight request to customer quote

Automatic calculation of total weight, dimensions and freight cost, integrated into the quoting process. The forwarder replies directly in the portal.

### Sales: PO process & customer portal

Customer and partner communication moved onto Jira: purchase-order forms, automatic sales notifications, all linked and traceable.

### Finance: digital invoice approval

Receipt, review, approval, posting as a workflow with substitution rules and an audit trail instead of a paper folder passed around the office.

## A “traveler” document as a single source of truth, across five systems.

500 employees, one order process.

For a global manufacturing company (500 employees) we mapped program management outside their own platform into Jira: every quote gets a “traveler” that links opportunities in the CRM, orders in the ERP, invoices in finance and quality results, updated on the fly through a middleware integration. Nine stages from requirements to delivery, one order traceable through every system.

- Seamless tracking: one order is traceable through every system
- CPQ & RFQ introduced: configure-price-quote in the offer process plus an RFQ system for shipping
- Flexibly integrated: CRM, ERP, finance and development tools connected through one middleware

## One process, four weeks, then the next.

We do not digitise the whole organisation, we digitise one concrete process after another.

1

Week 1

### Process capture

With the people who live the process every day, not just with management.

2

Week 2

### Clickable prototype

In Jira, with real data instead of sample data, so you can genuinely judge it.

3

Weeks 3–4

### Automation & go-live

Automations, integrations and training, then the production start.

4

Afterwards

### Measurement & next process

Fine-tuning based on real usage, then the next process on the list.

## Which process annoys you the most?

Bring it to the free process check: 30 minutes, and afterwards you will know what can be digitised and what it is worth.

[Book a process check](https://www.xalt.de/en/book-a-meeting/)

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