KNOWLEDGE BASE
Organize your content so it stays easy to access, manage, and use
Use Atlassian Confluence as your internal communication and collaboration tool. We support you in evaluating the latest technologies and in building an intranet that fits your needs and your company.
For small and medium-sized companies that want all important information in one central place.
WHY CONFLUENCE
Website, intranet and knowledge base with Atlassian Confluence
Four reasons why Confluence carries an intranet and a website.
MAKE KNOWLEDGE WORK
Tackle complex problems with a simple knowledge base
Structured content
Use ready-made templates to create and publish knowledge base content together. Simplify updates with an integrated content library and automatic versioning.
Find faster
Structure the knowledge base in a hierarchy that follows how users think – and use search that still hits on imprecise terms.
Example: the estos support portal →Collaboration
Engage internal and external users with RSS updates, active page monitoring, and on-page comments.
CAPABILITIES
A knowledge base is not a folder
The difference between a repository and a knowledge base is whether somebody finds an answer without knowing where it lives. That takes three things: search that still hits on imprecise terms, a hierarchy that follows how users think rather than the org chart, and versioning so nobody accidentally follows an outdated guide. Confluence brings all three – they just have to be set up.
- Article templates, so structure and tone are not reinvented by every author.
- Automatic versioning, with a visible change date on every single article.
- RSS, page watching and comments, so readers notice changes instead of missing them.
INTRANET WITH CONFLUENCE
Simple collaboration – with Atlassian Confluence
Your intranet is the central hub for all the important information and news. The key tools, access to every application, your appointments and your tasks are one click away.
Employee directory and profiles
Find the right person for your question quickly and reach them directly through the built-in communication tools.
Company news
Publish the latest news from your company – structured by category, location, role or date, and personalised per employee.
Company wiki
Provide your people with all the important information about your company. Thanks to the functionality of Confluence it is child's play to keep it up to date.
Create content and share ideas intuitively
Creating content has never been easier for your team. Share your ideas the simplest possible way.
A help desk for your workforce
Use the power of Confluence to build your own internal knowledge base, where every question stays archived and findable.
Personalisation and company branding
Personalise your intranet to your needs and match it to your branding: home page, logo, colours.
Built-in search
Search for images, locations, text or keywords. With the built-in engine the right content is found fast.
Internal job portal
Use Confluence to advertise open positions and fill roles again. Confluence can be extended with plugins into an HR management portal of its own.
We build your requirements with these Atlassian Marketplace plugins: Scroll Viewport by k15t, Linchpin by Seibert Media and the Refined theme by Refined.
PLUGINS
The plugins we build your knowledge base with
Three extensions from the Atlassian Marketplace cover what Confluence alone cannot: publishing as a website, intranet structure and theming.
Scroll Viewport by K15t
Publishes Confluence content as a public website – the same source, its own design for customers.
View Scroll Viewport →Linchpin by Seibert Media
Turns Confluence into a full intranet: personalised start pages, employee profiles and news.
Refined for Confluence
Gives the whole thing your look: website-like navigation, your own branding and portals per audience.
PRACTICAL IMPLEMENTATION
Intranet success stories
We have already delivered several successful intranet and website projects for our customers with Confluence. Here you will find some success stories about our projects around building intranet solutions on a Confluence basis.
SUCCESS STORY
BSH intranet redesign with Linchpin
For BSH Hausgeräte we rebuilt the intranet on Confluence and Linchpin – news, profiles and location information for a large workforce in one place.
SUCCESS STORY
EEX intranet redesign with Refined
At EEX we turned Confluence into an intranet that looks like EEX rather than like Confluence – same tool, own face.
Besides using Confluence as an intranet, our solution also lets you build a website, a knowledge base or a help centre. With the right plugins, the global layout, the branding and the domain of Confluence pages can be adapted individually and quickly. Our project with estos is a practical example: a public help centre on the domain support.estos.de, built on Confluence.
HOW WE HELP
Our support
We guide you through evaluating the technology and building an intranet that fits your company. We use plugins from our partners on the Atlassian Marketplace, and help you pick the right ones.
- Dr. Veronika Traidl
Would you like to use Confluence as your intranet? Contact us by phone, by email or visit us at our office.
TALK ABOUT YOUR KNOWLEDGE BASE
Tell us where your knowledge sits today
In most companies in at least five places at once. Tell us which ones they are – that is the fastest way to show what a knowledge base changes.
- We look at what your people most often search for in vain.
- You get a proposal for structure and permissions, not a product catalogue.
- If Confluence is already running at your company, we build on it rather than beside it.
BETTER CALL XALT
Enable effortless collaboration with a Confluence knowledge base
Enable your teams to communicate and collaborate effortlessly with a Confluence knowledge base. Contact us today to learn how we can tailor Confluence to your business needs.