24/7 ATLASSIAN PROJECT SUPPORT · EVERY TIMEZONE

The sun never sets on your Atlassian project.

XALT International runs your Atlassian platform around the clock: follow-the-sun teams across Europe, the Americas and Asia-Pacific hand your project over warm, never cold.

GLOBAL DESKS · LIVEMunichRichmond, VAAPAC partner deskEMEA · 06:00–14:00 UTCAMERICAS · 14:00–22:00 UTCAPAC · 22:00–06:00 UTCA warm handover at every shift change –documented in your own Jira.

FOLLOW-THE-SUN

Your 9-to-5 is someone else's night shift. Not ours.

Three desks, staggered eight-hour windows, one shared playbook.

EMEA · Munich · 06:00–14:00 UTC

Platinum Solution Partner EMEA: architecture, migrations and the lead consultants who own your roadmap.

Americas · Richmond, VA · 14:00–22:00 UTC

Gold Solution Partner US: local access for North American teams, the same playbook, the same quality bar.

APAC · Partner desk · 22:00–06:00 UTC

Certified engineers across Asia-Pacific close the loop: incidents resolved before Europe pours its first coffee.

WHAT RUNS 24/7

Around the clock, not around the problem.

Global rollouts & migrations

Cloud migrations cut over during your quiet hours, wherever your sites are – cutover teams in the right timezone for every plant and office.

24/7 incident & platform support

P1 at 3am in Detroit is 9am in Munich: a senior engineer answers, not a call centre. SLAs measured in minutes across every zone.

Distributed team enablement

Trainings and admin clinics delivered in each region's working hours and language: EMEA, Americas, APAC. No 6am workshop invites.

One global instance, local compliance

Regional Jira and Confluence sprawl consolidated into one governed platform: GDPR, data residency and works-council requirements handled per region.

PARTNER STATUS

Gold certified in the US, backed by Platinum excellence.

Local access, global depth.

Local access to Gold-level services with the depth of an EMEA Platinum partner behind every engagement – your Atlassian strategy shaped and delivered on a global scale. One contract, one point of contact, wherever your next project starts.

  • Platinum Solution Partner, EMEA
  • Gold Solution Partner, United States
  • Global employee locations for 24/7 support in every relevant timezone

Trusted by companies with global teams

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COVERAGE

Wherever it is 9am for you, we are on.

Tell us your timezones and your platform – we will show you the coverage plan within one business day.