Recap

Atlassian Connect: High Velocity 2026

On February 19, 2026, we met teams from across the enterprise service management space in Frankfurt to take service management to the next level together.

Attendees of the High Velocity conference in conversation

Our Customers

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High Velocity 2026 at a Glance

When?

February 19, 2026, 8:30 AM – 5:00 PM. First keynote at 9:30 AM

Where?

Marriott Hotel, Hamburger Allee 2, 60486 Frankfurt

Who?

Enterprise IT, service and ops leads, ITSM architects, platform owners

What?

Full-day conference program including networking and catering

What High Velocity offered

Learn from Other Teams and Industry Experts

Attendees learned firsthand about the best practices for successfully scaling first-class service.

Discover the Latest AI Innovations from Atlassian

Teams saw the latest AI capabilities from Atlassian for excellent support with fast value.

Hands-On Workshops for Better Service Processes

Customer service, AIOps, asset management: hands-on workshops explored how to fully leverage the potential of JSM.

The Day's Schedule

Step 1

8:30 – 9:30 AM

Check-in and breakfast

Step 2

9:30 – 11:45 AM

Keynotes and fireside chats

Step 3

12:00 – 12:45 PM

XALT Roundtable Enterprise Service Management

Step 4

1:00 – 5:00 PM

Keynotes and networking

Who was there for us

Philipp Göllner
Philipp Göllner
Founder & CEO

Ambassador for Enterprise Service Management, Self-Service & DevSecOps

Martin Runge
Martin Runge
Head of Atlassian

Ambassador for Process Digitization, Service Management & ITIL

Daniel Gottschalk
Daniel Gottschalk
Head of Sales

Ambassador for Customer Support Portals, AI and your primary contact for questions

Susanne Eisenhut
Susanne Eisenhut
Head of Marketing

Ambassador for Change Management & Technology Adoption

Four ascending steps: Initial, Managed, Defined, Optimized – the service management maturity levels

Determine Your Maturity Level Now

How Future-Proof Is Your ITSM?

Whether you're putting out small fires every day or reliably driving your business forward through good service management – find out your maturity level here and get tips on how to increase it in practice.

Determine your maturity level now

How future-proof is your ITSM?