Success Stories Across Industries

FATH ran Jira, Confluence and Bitbucket itself – and paid for every outage: troubleshooting, recovery, staff time. All three systems moved to the Atlassian Cloud in one go, without disrupting daily work. Downtime fell from twelve hours a year to almost none, and operating costs dropped by 80 percent.

How our customer achieved a 5x speedup through automated project access with a JSM self-service portal, cutting administrative effort by 60 percent.

Efficient permission management for 60,000 Confluence users: automation and self-service boost productivity and transparency in Confluence.

Every order traveled on paper through internal mail, department by department – taking so long that quotes lost their validity along the way. Then came Covid and remote work. Today the order process runs in Jira, with digital signatures and automatic approvals: half as long as before.

A business intelligence system for mid-sized companies: instead of a separate BI tool, Fath shows its business data where employees already work – in Confluence, with PocketQuery and a permissions system that shows everyone only their own data.

See how our customer revolutionized their development processes with Confluence and Jira. Maximum efficiency through a central knowledge base and automated processes.

Weltbild migrated its own webshop a second time – this time with an infrastructure redesign instead of a plain move. Our DevOps team brought AWS expertise, infrastructure as code and agile methods, and kept the tight deadline.

60,000 employees in 51 countries, 25 languages – and an intranet on SharePoint where only the editorial team could publish. The new one runs on Confluence and Linchpin: everyone can write, everyone sees tailored content, and it has won two awards.

Manage your products, data and memberships in just a few clicks – fully digital and fully traceable at any time.

Scan paper invoices, type up a Jira ticket, track down the right person: XALT digitized its own invoice process – a scanner, a script and a Jira board now handle it alone.

EEX Group needed a new intranet in two and a half weeks – the old one was still running on a different platform. With Confluence and Refined, it became a work platform for around 700 employees: a mega menu instead of searching, its own corporate design, and content maintained by the teams themselves.

A chemical company had no central service desk – requests came in by email and phone and had to be manually routed to external providers. We built a portal on Jira Service Management that automatically routes tickets to the right provider and keeps both systems in sync.

How to track and manage applicants in a growing company with Jira Service Management

estos sells communication software to over a million users – and receives a correspondingly high number of support requests. With Confluence and Scroll Viewport, support.estos.de was born: a public portal showing the same articles the developers write internally.

Managing access rights for over 600 employees by hand cost a FinTech company up to 40 days per new hire – with a 15 percent error rate. With XAAM for Jira, onboarding now takes one day, and every access grant is traceable.

The EEX Group needed to replace its project portfolio tool – and didn't want to maintain the same data twice. Today the portfolio runs in Jira, right where the projects already lived, complete with resource planning and approvals. Project managers now need half the time they used to.

The Deutscher Alpenverein wanted to make its Confluence knowledge as easy to access as a website – without the upkeep of a website. With Confluence and Scroll Viewport, that became DAV360 Wissen: a knowledgebase, a help center and a learning portal with courses and quizzes.

Learn how a leading enterprise in the financial industry digitized their sales process to boost sales, conversions, and their teams' performance using Jira.