Recap
What we brought back from Atlassian Team25
At Atlassian Team25, almost every conversation came back to the same question: where do you even start with AI? We turned that into a check you can run yourself in a few minutes.

Our customers

The TEAM XALT Ambassadors – talk to them directly
Want to dive deep into your topic? Talk to one of our specialised Ambassadors.
Our AI trend report for ITSM and customer support
AI Trends Report
Six trends support teams are using in 2025 to cut costs instead of counting tickets: AI copilots, human-sounding agents, voice AI, personalization, self-service, and one channel instead of five. For each trend, the report shows what it costs you to ignore—and what companies already using it are measuring: 40% lower operating costs, 3x higher customer satisfaction, 128% more revenue from AI tools. Four pages, no sign-up required.





