AI-supported service experiences for employees and customers

Atlassian Connect: High Velocity 2026

Empower your teams across the organization to take service management to the next level.

Register for High Velocity 2026 and meet us in person in Frankfurt.

When?

February 19, 2026
8:30 - 17:00
First keynote at 9:30 a.m.

Where?

Marriott Hotel
Hamburger Allee 2
60486 Frankfurt

Who?

Enterprise IT, Service and Ops Leads, ITSM Architects, Platform Owners

What?

All-day conference program incl. networking & catering

What to expect at High Velocity

Learn from other teams and industry experts

Learn first-hand about the best practices for successfully scaling world-class service.

Discover the latest AI innovations from Atlassian

Equip your team with AI capabilities that enable excellent support and quickly deliver real value.

Practical workshops for better service processes

Customer Service, AIOps, Asset Management: Learn how to fully leverage the potential of JSM.

8:30 - 9:30

Check-in & breakfast

9:30 - 11:45

Keynotes & Fireside Chats

12:00 - 12:45

XALT Roundtable Enterprise Service Management

13:00 - 17:00

Keynotes & Networking

Meet us on site

Philipp Göllner

Founder & CEO

Ambassador for Enterprise Service Management, Self-Service & DevSecOps

Martin Runge

Head of Atlassian

Ambassador for Process Digitization, Service Management & ITIL

Daniel Gottschalk

Head of Sales

Ambassador for Customer Support Portals, AI and your primary contact for questions

Susanne Eisenhut

Head of Marketing

Ambassador for Change Management & Technology Adoption

Determine your maturity level

How future-proof is your ITSM?

Whether you're putting out small fires daily or reliably driving your business forward through good service management – find out your maturity level here and get tips on how to increase it effectively in practice.