Skip to content

DOCUMENT COLLABORATION · WITH CONFLUENCE

The document pain scale.

Every team knows it. Five ways a comment can go – from “added right in context” to “here is _final_final_v3, please review again”. Confluence has a built-in way back to the good end.

THE PAIN SCALE

Walk the scale in your head – where does your team sit?

All good

Comments sit right in context, next to the text. Nobody has to guess what is meant.

Still okay…?

Notes sit inline in the running text, plus a draft with its own file name – _draft_paul.

Oh.

Someone comments on an older version, not knowing a newer one already exists.

Not again

The new _final_final version needs a full review again – from the top.

Maximum pain

Everything was changed, but nobody turned on track changes first.

HOW IT GETS BETTER – WITH CONFLUENCE

One document stays one version, and everyone works on it at once.

Every point on the scale has a built-in answer in Confluence – no add-on, no workaround. And with Rovo, an AI summarises pages and drafts the first version right inside Confluence.

Real-time co-editing

Up to 12 people write in the same document at once, cursors visible. File copies belong to the past.

Inline comments in context

Highlight text, comment, resolve the thread – feedback stays exactly where it belongs.

One source of truth

Exactly one current page, with version history, diff view and one-click restore.

Every change automatically tracked

Tracking cannot be forgotten because it always runs – visible per version, notified via watch.

BEYOND CO-EDITING

What Else Confluence Brings to Everyday Work

Structure That Grows With You

Pages sit in a page tree, and labels cut across it by meeting type, project or topic. Search covers pages, attachments and whole spaces, and the table of contents macro builds the jump links on long pages by itself. Finding something does not depend on knowing who filed it.

Mention, Assign, Give Feedback

An @-mention pulls a colleague straight to the right spot in the text. A task on the page hands them the next step with a due date, while page comments and likes show the team what has been read and what is still open.

Open Where It Can Be, Locked Where It Must Be

You set permissions per space and, where needed, per page. What everyone needs stays readable for everyone, while confidential content stays with the groups allowed to see it. A page you cannot read will not show up in your search results either.

Your Home Page and What Is Happening Now

Your personal home page lists the spaces you visited last, your open tasks and the drafts you have not published yet. The activity feed shows what your teams are working on, and the popular feed shows what people across the company are reading right now.

Connected to the Tools You Already Use

Embed Jira issues in a page and watch their status update live. Files from Microsoft 365 and Google Drive can be embedded too, and Slack or Microsoft Teams post new pages and comments to the channel. Confluence stays the home of the result, even when the discussion happens elsewhere.

From Team Wiki to Intranet

Once Confluence spreads beyond a few teams, it often becomes the company intranet. Intranet with Confluence shows what that looks like. If the main goal is making knowledge easy to find, start with a Confluence knowledge base. For news, profiles and a branded home page, we build on Confluence with Linchpin or Refined.

ROLLOUT IN FOUR STEPS

This is how the tool becomes a way of working.

A fixed process instead of a self-service trial – from the first space to retiring the old wiki.

1
Step 01

Define structure

Spaces, page templates and naming conventions, matched to your teams.

2
Step 02

Migrate content

Word shares, SharePoint and old wikis moved over cleanly, without losing knowledge.

3
Step 03

Train the team

Training for users and admins until the new way of working feels obvious.

4
Step 04

Grow the intranet

From a team wiki to a social intranet and digital workplace, step by step.

SUCCESS STORYBSHDigital workplace with Confluence –an intranet for tens of thousands of staff.SUCCESS STORYEEXKnowledge base with Confluence –knowledge findable instead of scattered.Atlassian Platinum Partner EMEA

ROLLOUT WITH XALT

The tool is half the job. The way of working is the other half.

Whether your team actually ends up on the good end of the scale is rollout work: structure, templates, governance and training – from an Atlassian Platinum Partner who has built intranets and knowledge bases for companies like BSH and EEX.

  • Structure & templates: spaces, page templates and naming conventions that keep order
  • Migration: Word shares, SharePoint and wikis moved over cleanly, without losing knowledge
  • Training & adoption: sessions for users and admins until the new way of working sticks
  • Intranet growth: from a team wiki to a social intranet and digital workplace

DEMO

Where does your team sit on the scale?

A 30-minute demo with real use cases – afterwards you will know how far you can get.