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Our EXPERTISE IN Oracle SerVice Cloud
CPI Solutions in Oracle ServiceCloud
Service cloud solutions
Support of Oracle Tools
We support Oracle ServiceCloud and Oracle Intelligent Advisor in the public and private sectors. Depend on CPI Solutions for your most robust implementation of CRM tools in your government agency or commercial enterprise.
Our Service Cloud experience
You have already taken the first steps towards ServiceCloud with Oracle and are looking for an implementation partner?
Benefit from our expertise from successful projects to make your work even more efficient. We will be happy to advise you!
Oracle Consulting and Support
We can help you with the following topics:
- Maintaining your Oracle Service Cloud Installation
- Workflow and Process automation
- Digitization of Business Processes
- Customer Portal redesign or roll-out with Intelligent Advisor
- Digitization of business processes with Oracle Service Cloud
- Integration to ERP/Finance systems/Call Centers, other systems
CPI Co-Pilot Program
White-Glove service subscription which gives you access to the best resources on your timeline. We guide you to plan your continuous improvement of your CRM tool, maximizing the effectiveness of your resources and minimizing your overall costs.
Our ServiceCloud Use-Case in Public Sector
Using CPI Solutions exclusive Accelerators, discover for yourself the speed with which you can implement an effective constituent engagement platform in these areas:
- 3-1-1
- Non-Emergency Fire/Rescue Administration
- Grants Management
- Economic Development Offices
- Emergency Managers
- Public Health Information Offices
- Internal Investigations
- COVID-19 Vaccine Distribution
Our ServiceCloud Use-Case in Private Sector
Using CPI Solutions to help, your business can accelerate the service you offer your existing customers, while reducing the costs you incur.
Backed by the robust and trustworthy Oracle Cloud, ServiceCloud and Intelligent Advisor combine to make a world-class Customer Service CRM system which scales to meet the needs of your enterprise of any size.
You would like to learn more about the topic? Click on the button and look at our electronic brochures for our servicecloud use-cases in the public sector.
You'd like to learn more? Invite us to do an assessment of your current environment. We'll give you a complimentary review and offer our experienced suggestions for improvements.
View electronic brochures
More use cases to come
Service Cloud is exceptionally flexible, without the legendary effort involved in implementing other dominant CRMs. We continue to develop around new use cases in public sector agencies throughout the country. If you have one you'd like us to configure, just ask.
Many years of Oracle expertise
CPI as your Oracle Service Cloud Partner
Through our many year parternership as a Gold Solution Partner, we offer you a direct thread to Atlassian and are available to be your first point of contact.
With the help of our experience and best practices, you can take the benefits of your Atlassian tools to the next level together with our extensive support services.
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Our Locations
We have two locations in the US: Saint Louis, MO and San Jose, CA
Contact
Our Support
You'd like more information or you want a customized solution? We can help you with that. Contact us by phone, email or plan to visit us in our Online office.
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