# The contract gets signed. The ticket knows immediately.

> Request a signature from the Jira ticket, see live status in the ticket, and file the document in a compliant way – live in two weeks, built by an Atlassian Platinum Partner.

Source: https://www.xalt.de/en/sign-documents-in-jira/

Offers, NDAs, employment contracts, change requests: we connect DocuSign directly to Jira – request a signature from the ticket, see live status in the ticket, file the document in a compliant way. No chasing, no copy-pasting.

[Book a live demo](https://www.xalt.de/en/book-a-meeting/)

## Between “ticket done” and “contract signed” sits a black hole.

### Two systems that know nothing of each other

Jira says “done”, DocuSign says nothing – the signature status lives in inboxes and hallway chatter.

### Days lost chasing signatures

“Is this signed yet?” – every round costs a day of deal velocity, every escalation a meeting.

### No audit trail when PDFs travel by email

Which version was signed? Where does it live? Manual work means: somewhere. Compliance means: exactly there.

## Signing as a workflow step, not a format break.

The integration turns DocuSign into a status in your Jira workflow – with automation running both ways.

1

Step 01

### Triggered from the ticket

Switching status to “for signature” creates the envelope – recipients and template come from Jira fields.

2

Step 02

### Status live in the ticket

Sent, opened, signed, declined – every step lands as an update in the ticket.

3

Step 03

### Automation reacts

“Completed” moves the workflow forward: follow-up tasks, notifications, SLA start.

4

Step 04

### Filed in a compliant way

The signed PDF and certificate attach to the ticket and move automatically to Confluence or your DMS.

## Anywhere a process is waiting on a signature.

### Sales: offers & framework agreements

Straight from the Jira deal ticket to signature – with a reminder after 48 hours and an automatic “won” on completion.

### HR: employment contracts & addenda

The onboarding workflow sends the contract and policies for signature and only starts IT provisioning afterwards.

### ITSM: approvals with legal force

Critical changes and acceptance records: JSM approval and a qualified signature in one step, auditable down to the certificate.

### Procurement: NDAs & supplier contracts

NDA request as a JSM portal form: legal reviews on the board, DocuSign sends it, the signed document lands in the contract register.

## Every signature has a story. From now on, it lives in the ticket.

DocuSign delivers eIDAS-compliant signatures.

The integration makes sure the signature and its proof live where your process is already documented: on the Jira ticket – not scattered across inboxes and local folders.

- eIDAS: SES, AES and QES depending on the document type
- A complete audit trail: who, when, which version, right on the ticket
- Retention follows your own policy: Confluence, DMS or archive
- Permissions stay in Jira, no shadow access to DocuSign

## Bring your own signing process.

A 30-minute demo built around your real workflow – afterwards you will know how many days of chasing disappear per deal.

[Book a demo](https://www.xalt.de/en/book-a-meeting/)

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