# Modern market stall allocation for municipalities: structured, transparent, legally sound

> Weekly markets, Christmas markets, town festivals: with Jira Service Management, municipalities digitize the entire market stall allocation process—from application to approval, OZG-compliant and without third-party apps.

Source: https://www.xalt.de/en/services-market-stall-permits-jira-service-management/

Weekly markets, Christmas markets, town festivals: market stall allocation is everyday municipal business. And yet in many administrations it still runs on email, spreadsheets and phone calls.

What's missing is a platform that unites application, review, stall management and AI support in a single process. That's exactly what Jira Service Management is. No third-party apps, C5-compliant.

[Request a free demo](https://www.xalt.de/en/contact/)

## What changes

\<!-- Ohne XALT --\>

Without Jira Service Management

Applications by email, mail, in person—all different

Missing documents are requested manually

Multiple systems: email, spreadsheets, PDF, phone

Double bookings are hard to prevent

Decisions aren't fully documented

\<!-- Mit XALT. Am Telefon steht diese Spalte UNTER „Ohne XALT" — sie stand mit \`max-md:order-first\` davor, und damit las die Seite die Antwort vor dem Problem (Abnahme 2026-09-02: „Ansicht NEU muss auf mobile unter Ansicht ALT angezeigt werden → ergibt vom prozess mehr sinn"). Rundung \`rounded-md\` wie Buttons und Karten; die Spalte hatte 18px und einen gruenen Verlauf als einzige Flaeche der Seite (Abnahme 2026-09-02). Akzent-Rahmen und Schein bleiben — sie sind die Hervorhebung, der Verlauf war nur Dekor. --\>

With Jira Service Management

One self-service portal for all applicants

Rovo AI detects gaps and follows up automatically

One platform, everything visible centrally

The system checks stall availability automatically; double bookings are ruled out

Every decision is documented and traceable

## With Jira Service Management you build a digital stall allocation system

Applicants submit their request through a self-service portal, upload supporting documents directly, and receive automatic status updates. Case workers review and approve requests centrally in structured queues. Stalls and events are managed via Jira Service Management Assets, with real-time availability and a complete occupancy record.

The result: a modern citizen service that supports OZG requirements and saves your team hours every day.

[Request a free demo](https://www.xalt.de/en/contact/)

## What the implementation looks like

### Self-service portal

### Self-service portal

Applicants submit requests online, including document upload.

### Approval workflow

### Structured approval workflow

From submission through review and follow-up questions to approval or rejection.

### Queues

### Central processing in queues

\<div class="svsb" role="img" aria-label="Screenshot: the Jira dashboard "SVS Board" of the stall allocation system. Two filter lists – Weihnachtsmarkt 2026 (Christmas market) with seven stall requests and Ostermarkt 2027 (Easter market) with six. Each row shows the issue key, applicant name, company, event, requested stall size, type of offer and status. The interface is in German."\>

# SVS Board

Refresh   Edit

\<!-- ============ Weihnachtsmarkt 2026 ============ --\>

Filter Results: Weihnachtsmarkt 2026

| Key | Name | Firma / Organisation | Veranstaltung | Standwunsch Weihnachtsmarkt | Art des Angebots | Status |
| --- | --- | --- | --- | --- | --- | --- |
| SVS-19 | Fabienne Gerhard | Super 3D Druck | Weihnachtsmarkt 2026 | A3 (6x3 m) | Waren | Genehmigt |
| SVS-18 | Elene Maier | Pfadfinder Waffeln | Weihnachtsmarkt 2026 | A2 (4x3 m) | Waren | Offen |
| SVS-16 | Matthias Betz | Omas für Nächstenliebe | Weihnachtsmarkt 2026 | A1 (3x3 m) | Waren | Genehmigt |
| SVS-9 | Jonas Meyer | Meyer Event-Technik | Weihnachtsmarkt 2026 | B2 (3x3 m) | Unterhaltung | Genehmigt |
| SVS-8 | Elena Fischer | Fischer Bio-Bäckerei | Weihnachtsmarkt 2026 | B1 (4x3 m) | Speisen | Offen |
| SVS-7 | Maximilian Weber | Webers Kunstschmiede | Weihnachtsmarkt 2026 | A3 (6x3 m) | Waren | In Prüfung |
| SVS-6 | Sophie Schmidt | Schmidt & Partner Konfekt | Weihnachtsmarkt 2026 | A2 (4x3 m) | Speisen | Warten auf Kunden |

1–7 of 7

Last refreshed 10 minutes ago

\<!-- ============ Ostermarkt 2027 ============ --\>

Filter Results: Ostermarkt 2027

| Key | Name | Firma / Organisation | Veranstaltung | Standwunsch Ostermarkt | Art des Angebots | Status |
| --- | --- | --- | --- | --- | --- | --- |
| SVS-17 | Helene Mandara | Flora und Mineralien | Ostermarkt 2027 | A1 (3x3 m) | Waren | Genehmigt |
| SVS-14 | Mia Koch | Kochs Grill-Spezialitäten | Ostermarkt 2027 | B2 (3x3 m) | Speisen | In Prüfung |
| SVS-13 | David Hoffmann | Hoffmanns Spielwaren | Ostermarkt 2027 | B1 (4x3 m) | Waren | Warten auf Kunden |
| SVS-12 | Laura Schulz | Schulz Fruchtsäfte | Ostermarkt 2027 | A3 (6x3 m) | Getränke | In Prüfung |
| SVS-11 | Felix Becker | Beckers Kräuter-Eck | Ostermarkt 2027 | A2 (4x3 m) | Getränke | Genehmigt |
| SVS-10 | Amelie Wagner | Wagner Keramik-Design | Ostermarkt 2027 | A1 (3x3 m) | Waren | Offen |

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